Kua Terms of Use
Last updated: November 13, 2026
1. Accepting these terms
By using the Kua app, you accept these terms and Kuabo's terms, which they complement. If you don't agree, please don't use Kua.
2. What Kua is, and isn't
Kua is an artificial intelligence assistant. It gives general information, helps you get organized (reminders, memories, flights, places, transport) and relies on checked sources when it can.
Kua is not a lawyer, a doctor, a financial advisor or a government agency. Its answers are not legal, medical, tax or immigration advice. An AI can be wrong: rules, prices, schedules and addresses change. Always check with the official source before an important decision (visa, papers, health, money).
In an emergency, call your country's emergency number: Kua cannot act on your behalf.
Kua does not book, pay, send or sign anything for you. When it offers to do something (a reminder, a memory, a saved place), nothing happens without your "Yes".
3. Your account
You must be 13 or older (or the minimum age in your country), give a valid email address and keep your sign-in codes to yourself. Kua will never ask you for that code, by message or by phone. One person, one account.
4. Acceptable use
You agree not to use Kua for anything illegal, to deceive or harm anyone, to obtain dangerous content, or to get around the service's limits (bots, multiple accounts, intrusion attempts). We may limit or suspend an account that breaks these rules.
Prohibited content. Never send Kua sexual content, content that could involve a minor, or requests for help with violence or weapons. Kua refuses; we only keep the category and date of that refusal (never the image or the text). Repeated refusals turn photos off for 24 hours, then suspend the account; content that could involve a minor suspends the account immediately and alerts our security team. People in distress, victims, or anyone asking for help are never affected: Kua helps them and gives them their country's helplines.
5. Your content
What you write and send to Kua stays yours. You allow us to process it only to make Kua work (see Kua's privacy policy). Don't send content you have no right to share.
6. E-mails and documents prepared by Kua
Kua can draft an e-mail, a letter or a CV when you ask. You reread them and send them yourself: Kua sends nothing on your behalf and you remain responsible for what is sent.
7. The vault
Your papers are encrypted on your iPhone with your code and your recovery key: Kuabo cannot read them or reopen them for you. Keeping your code and recovery key is therefore your responsibility: if both are lost, the vault can no longer be reopened, only emptied. After 10 wrong codes, the code stops working on that phone and the recovery key is needed. The vault is not an official archiving service: keep your originals too.
8. Plans and subscriptions
Kua has a free plan, with weekly limits (messages, searches, photos, voice minutes…). The paid plans are Plus, Pro and Family, monthly or yearly, and the Travel Pass. Each plan's limits are shown in Me → My plan and may change; we will tell you about important changes.
Payment through Apple. On iPhone, you pay with your Apple account. The price is shown before purchase, in your currency, by the App Store. Kuabo never sees your bank card.
Automatic renewal. Plus, Pro and Family renew automatically at the end of each period (month or year), at the same price, unless you cancel at least 24 hours before the end. The renewal is charged to your Apple account within the 24 hours before the end of the period.
Free trial. Pro may be offered with a 3-day free trial, once per person. If you don't cancel at least 24 hours before the trial ends, the subscription starts and is charged. Kua reminds you the day before the trial ends.
Cancel or change. In iPhone Settings → your name → Subscriptions, or in Kua: Me → My plan → Manage my subscription. After you cancel, your plan stays active until the end of the period already paid, then you go back to Free: your reminders, memories and chats stay.
Travel Pass. Paid once, it gives all of Pro for 30 days from purchase. It does not renew.
Family. The person who pays for Family can invite up to 3 people with a code (valid for 7 days, for one person only). Each guest keeps their own account and chats, which no one else sees, and gets the benefits of Pro as long as the payer's Family plan is active. The payer can remove a guest, and a guest can leave at any time.
Refunds. Purchases made on iPhone are refunded by Apple, under its rules: reportaproblem.apple.com. A refunded purchase ends the benefits it gave.
Deleting your account does not cancel your subscription with Apple: remember to cancel it in iPhone Settings too. A purchase stays linked to the Kua account that made it; “Restore purchases” finds it on a new iPhone.
Akwɛ, Kuabo's loyalty points, cannot be bought or turned into money. In-app purchases also follow Apple's standard license agreement.
9. Other companies' services
Kua may show you links to other services (Apple Maps, Google Maps, Uber, official websites, travel partners marked "sponsored"). They have their own terms; the prices shown on their side are the ones that count. Kuabo is not responsible for those services.
10. Liability
Kua is provided "as is". To the extent permitted by law, Kuabo is not liable for indirect damages, or for decisions made based on Kua's answers (visa refusals, money losses, missed appointments). Our total liability does not exceed what you paid us over the last 12 months (or $100 if you use the free plan). Nothing in these terms limits the consumer rights you have under your country's law.
11. Stopping
You can delete your Kua account at any time in Me. We may suspend an account in case of fraud or abuse.
12. Changes and governing law
We may change these terms; if a change is important, Kua tells you in the app. These terms are governed by the laws of Maryland, USA, without affecting the protections you have as a consumer in the European Union.