Kua Privacy Policy
Last updated: November 13, 2026
1. Who we are
Kua ("Kua AI") is Kuabo's artificial intelligence assistant, an app for people who leave, arrive or travel abroad. Kua is published by Kuabo's founder, based in Maryland, USA. This policy explains what data the Kua app uses, why, and what you can do about it. It complements Kuabo's privacy policy.
The principle: Kua keeps the minimum, never sells your data, and nothing about you is kept without your "Yes".
2. The data Kua uses
Your account: your email address (sign-in by code, no password) and your first name.
Your Kua profile: country of origin, the country and city where you live, your situation (studies, work, travel…), the stage of your plans, and your preferences (Kua's tone, language).
Your conversations: what you write to Kua and its answers, encrypted on our servers. In a private conversation, nothing is kept. A very sensitive exchange (irregular or expired status, asylum claim, criminal record, intimate health, sexual orientation or gender identity) is not kept either: Kua judges exchange by exchange, and earlier messages stay in the conversation.
What Kua knows (memories), your reminders, your price alerts and the flights Kua watches: only after your "Yes", encrypted when they contain text.
Your location: only when you tap "My location, once". It is rounded to about 100 meters, used for that one question, and never kept. My places (home, work, school) are kept only if you ask, rounded and encrypted.
Photos and PDFs (a letter, a menu, a suspicious message): sent to be read, without their metadata (no photo location). They stay in the conversation only if you choose to (“Keep”, or Me → Photos in conversations): they are then encrypted and deleted when you delete the conversation. Otherwise, they are never kept.
Images created by Kua (poster, invitation, card): kept privately in your conversation until you delete it. The image text (prices, dates, names) is added by the app and kept encrypted.
Your real photo in a card (if you add one): our servers place it in the card; it is never sent to the service that draws the image, its metadata is removed (no location), and the original photo is not kept. The finished card, which contains your photo, stays in your conversation until you delete it.
My subscriptions: the name, price, date and, if you type them, the last 4 digits of the card used are kept encrypted on our servers, to warn you before a charge. Missions: a mission's goal, plan and result are kept encrypted until you delete it. My health: your medications and measurements stay on your iPhone; only the daily reminder you choose (“My 8 am medications”) goes through our servers to be sent to you.
E-mails prepared by Kua: the e-mail is kept encrypted in your conversation. When you ask to change it (shorter, mistakes, language…), the e-mail as you see it, with what you filled in, is sent for that request. Kua never sends an e-mail and never reads any mailbox: you open it in Mail or Gmail and press Send yourself.
The vault: your papers are encrypted on your iPhone before being stored on our servers, with a key we do not have: even Kuabo cannot read them. Kua never reads the vault on its own: only when you tap “Show to Kua” on a paper, with Face ID, that one paper, once, without keeping it.
“It's ready”: if you leave the app while Kua is working, our servers keep for 15 minutes at most the type of work (answer, image, document) and the conversation identifier, to send you a neutral notification when it is done. Nothing else.
Voice: when you tap the microphone, your iPhone (or Apple) turns your voice into text. Kua only receives the text, never the recording. Reading aloud happens on your iPhone.
Talk with Kua (spoken conversation): same principle — the microphone only opens on the call screen, Kua only receives the text, and the conversation is kept like a written chat (your sentences marked “said out loud”), except in a private chat. The minutes used are counted, without the content. During the call, your voice is turned into text by Apple (on its servers, to hear you better from a distance), and it is not kept by Kua. While Kua is speaking, the microphone stays open so you can interrupt; nothing is recorded.
Interpreter mode: when you or the person opposite you tap a microphone, the sentence is turned into text (by your iPhone or by Apple, depending on the language), then translated by Kua. Nothing is kept: neither what you say nor what the other person says; only the time used is counted.
Share to Kua: when you share a message, a link or a photo from another app (WhatsApp, Mail, Photos…), Kua receives it on your iPhone and sends nothing until you write or pick your question and tap ↑. Kua never opens the link itself. The content is used for the answer; the photo is kept only if you choose “Keep”, and the text is only kept in your (encrypted) chat, like your other messages, except in a private chat.
Kua's voice: when Kua reads an answer out loud (call, dictation, « Listen »), the text of that answer is turned into speech by Google Cloud's text-to-speech service, then the audio is sent to your iPhone. Neither the text nor the audio is kept by that service for Kuabo.
Your Akwɛ: only if you allow it (Me → Kua and Kuabo, off by default), Kua reads the balance of your Kuabo account when you ask — never the history or your spending, and it doesn't keep it. Kua can neither spend nor add Akwɛ: everything happens in Kuabo. So as not to suggest Kuabo twice, Kua only remembers which topics it already mentioned and when.
Your usual trips (« Leave now »): only after your « Yes » on the card. Kua keeps the line, the stop (its name and location, never yours or your address), the direction, the time and days, and the walk. On those days it reads the transit agency's live times at that stop, and writes only if something is wrong. 3 trips at most; « Stop » (on the trip or in Activity) deletes them at once, and they are deleted with your account. An unconfirmed offer is deleted after 24 hours.
« Get home safe? »: only if you ask for it (« Yes, check on me »). Kua keeps your first name, your expected arrival time and, if you choose one, the person from « My family » to alert. Safe trip: if you choose it, a short detail (« grey taxi, plate AB-123 ») and your last known location (taken while Kua is open during the trip, replaced each time, encrypted); your contact (or whoever has your link) sees this detail and location only when an alert is sent, and they are erased as soon as you confirm you arrived, stop, or the check-in ends. Otherwise, never your location. At that time Kua asks whether you got home; with no answer 15 minutes later, it alerts that person, or whoever has your link sees « no answer ». « Stop » ends the check-in without saying anything about your arrival. The link stops by itself; everything is deleted 24 hours after the end, and with your account.
SOS and emergency plan: your pre-written message, your contacts and your medical info stay on your iPhone (never on our servers). When you tap « Alert my people », Kua sends the « My family » members you chose a notification that only says you triggered your emergency plan (never the reason or the message), and opens the ready-made text, which you send. The security log keeps only numbers (people requested, alerted, not reached).
News from my loved ones: the cities you add (3 at most) are kept for the comparison: the encrypted name, the country and a location rounded to about 10 km — a loved one's city, never your location. The name you type is sent to Open-Meteo to find the city. Kua compares these cities with public official alerts (USGS, GDACS) and tells you. « Remove » deletes them at once, and they are deleted with your account.
Check my statement and My budget: the photo or PDF of your statement is sent to be read, then nothing is kept (a PDF is sent as is, with its document information); Kua only returns what deserves a look (a double charge, a rejected payment, a subscription that went up). Kua has no link to your bank and never claims on your behalf. Your monthly budget (income, spending) stays on your iPhone. Rate alert: Kua keeps only the two currencies, your threshold and the dates it was created and last sent, and compares them once a day with the public reference rate; « Stop » deletes it, and it is deleted with your account.
Papers and procedures: your evidence log (hours, presence, transfers), the documents you check off, the cases you track and your dates, and « My info for forms » (protected by Face ID, never your Social Security number) stay on your iPhone, encrypted or in this device's keychain. Our servers only send the public sheets (documents to gather, form explanations, official links); Kua never fills in, sends or books anything for you, and never logs in to an official portal on your behalf. Reminders are scheduled on the iPhone, with neutral text. The log stays on this iPhone and does not move to a new phone: export its PDF from time to time. To send you a sheet, our servers only receive the country and the sheet requested, without keeping them.
Travel: if you choose to tell people in « My family » when you land, they receive your first name and the arrival city, and you see it on your phone too; the list of chosen people is kept with the flight tracking and deleted with it. To prepare the arrival kit (emergencies, rate, partners), our servers receive the arrival country and city; the kit is then kept on your iPhone, readable offline. For the evening weather alert on a usual commute, only the stop's location (never yours) is sent to the official weather service (US National Weather Service, Environment and Climate Change Canada).
My health, modes and language: your medicines, your readings (blood pressure, blood sugar) and your thresholds stay on your iPhone. The reminder to take a medicine is an encrypted Kua reminder; if it is not confirmed, or if a reading goes over your threshold, the people in « My family » you chose are told without the number or the medicine's name. Simple mode and light mode are kept on our servers; someone in « My family » can change them only if you allowed it (you can take it back), and you are always told. The language of the day and your citizenship-test progress stay on your iPhone. Everything is erased with « Erase Kua ».
Cash book, projects back home, jobs: your cash book and your projects (amounts, receipts, photos of proofs) stay on your iPhone, encrypted; nothing is sent to our servers. For a job alert, Kua keeps only the words searched, the city and the offers already shown (3 alerts at most), to tell you in the morning; you delete them whenever you want. Offers come from public sources (for example Le Forem) or from partners verified by Kuabo, and you apply on the offer's own site.
What Kua is missing: when Kua doesn't know or can't do something, it notes the topic only (for example « Transport in Berlin »), without your name or your message, so the Kuabo team can add it. To know whether a topic comes back, a one-way encrypted fingerprint replaces your account: it cannot be traced back to you. Nothing is noted in a private chat.
Your device: a device identifier and a notification token, to send you your reminders and alerts.
Your Kuabo trips: only if you allow it in Me, Kua reads the destination, dates, airport and city of your Kuabo trips.
Usage: the number of messages, searches and photos this week (your plan's limits), and a security log of important actions, without the content of your messages.
Calendar: if you allow it, Kua puts the reminders you confirm in your calendar, and changes or deletes them when you change or delete them in Kua. It only touches the events it created, doesn't read your other appointments, and the link between a reminder and its event stays on your iPhone (nothing is sent to our servers). You can remove this access at any time (iPhone Settings → Kua). Alarm: when you ask Kua to wake you up, the alarm is set on your iPhone (it rings even without internet); our servers only know that an alarm is set for this reminder, so you don't get a duplicate notification. You can remove this permission at any time (iPhone Settings → Kua). Kua doesn't read your contacts or your health data. Face ID stays on your iPhone.
3. Why we use it
To make Kua work: answer, remind you of what you asked, find places, track flights and prices, send you the notifications you chose.
To apply your plan's limits, protect the service against fraud and abuse, and understand, in overall numbers, which features are used.
We run no ads, no cross-app tracking, and we never sell your data.
4. Who receives what
Only the services needed, for the current request only:
Our artificial intelligence provider, in the USA: the text of your question, useful context and, if you send one, the photo, to produce Kua's answer. During a web search, long numbers (case, account, card) are masked before sending. This provider does not use the data we send it to train its models; it may keep it for a limited time for safety, under its terms.
Google (Vertex AI), USA: only when you create an image, the description of the scene to draw (without the image text, without your names or numbers) and, if Kua is in the image, his portrait. Google does not use this data to train its models.
Google Firebase: hosting of our servers and database.
Apple (Maps): searching places, addresses and travel times (a city or a rounded location).
AirLabs: the number of a flight you follow. Travelpayouts: the route and dates of a price search. Open-Meteo: the city, for the morning recap weather, and the name of a city you add in « News from my loved ones ».
Expo: delivering notifications to your iPhone. Links to Uber, Apple Maps, Google Maps or the app stores send nothing until you tap them.
The Kuabo team does not read your conversations, unless you report an answer or attach the exchange to your feedback: that question and answer are then sent to it, encrypted, to be checked. When you agree to "leave a message for the team", only a short topic, with nothing personal, reaches it.
5. How long
Conversations, memories, reminders, places: as long as your account exists, and until you delete them.
Location: never kept (except a safe trip you chose: the last location, erased when the check-in ends). Photos and PDFs: only if you chose to keep them, until you delete the conversation. Images created by Kua: until you delete the conversation.
When you delete your Kua account, everything goes to a bin for 90 days (in case of a mistake), then is permanently erased.
The security log is kept for 24 months, then anonymized.
6. Your rights
In the app, Me lets you delete a conversation, a memory, a reminder, a place, or your whole Kua account, at any time.
You can also request access to your data, its correction, its deletion or a copy (portability), and object to processing, by writing to support@kuabo.co. We answer within 30 days. These rights apply in particular under the GDPR (Europe) and the CCPA (California). You can also contact your country's data protection authority.
7. Security
Encrypted connections everywhere, conversations and places encrypted on our servers, limited and logged internal access, limits against abuse. Found a vulnerability? Write to security@kuabo.co.
8. Minimum age
Kua is meant for people aged 13 and over (or the minimum age in your country). We do not knowingly collect data from younger children; if we have, write to us and we will delete it.
9. Changes
If this policy changes in an important way, Kua tells you in the app. The date at the top shows the latest version.
10. Contact
support@kuabo.co · security: security@kuabo.co